Last Updated: March 15, 2024
1. Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Name, email address, and phone number
- Date of birth and nationality
- Academic records and educational background
- Language proficiency test scores
- Financial information for study abroad planning
- Passport and visa-related documents
Automatically Collected Information
- IP address and browser information
- Website usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing education counseling and application services
- Processing university and visa applications
- Communicating about your application status
- Sending relevant study abroad information and updates
- Improving our services and website functionality
- Complying with legal and regulatory requirements
3. Information Sharing
We may share your information with:
- Universities and Educational Institutions: For application processing
- Government Agencies: For visa and immigration purposes
- Service Providers: Third-party vendors who assist in our operations
- Legal Authorities: When required by law or legal process
We do not sell or rent your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure file storage and backup systems
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and support your application
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Typically, we retain application data for 7 years after completion or withdrawal.
8. International Transfers
Your information may be transferred to and processed in countries other than Nepal, including Korea, Japan, Australia, and Canada, as part of the application process. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: